French - 06 17 22 45 71 or English - 06 59 40 76 14
FAQ2020-05-22T08:23:48+00:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

We have below answers to many of our customer’s questions. If you are looking for further information please call us or use the contact form.

Can I book a job directly2020-05-22T13:20:48+00:00

Yes – you can book directly through the delivery portal once you have access. We then send you confirmation. You can book future dates and regular deliveries very simply.

How do we access the delivery portal2020-05-22T08:33:12+00:00

We will email you login details which you can either go directly to or access via the site. Once logged in you can see individual current jobs as well as completed historical ones.

How do we track deliveries2020-05-22T08:28:17+00:00

Deliveries are tracked through the delivery portal you will have access to. All information on your package, where it is, if it has been delivered, delivery scans – can be accessed here.

What are your payment terms?2020-05-21T11:43:38+00:00

For new customers we ask for payment pre delivery. For established customers we can have an account with 30 days payment terms.

Are your quotes no obligation?2020-05-21T11:48:41+00:00

Our quotes are valid for 1 week from date of issue. If the quote is accepted then the price will not change. This is of course unless the job changes.

Do you offer storage services?2020-05-21T11:45:17+00:00

We have storage at a secured warehouse facility. If you need this we can arrange although there is a charge for this service depending on volume.

How much notice do you need?2020-05-21T11:51:42+00:00

We can normally arrange local jobs at short notice – within an hour. For longer distance and larger deliveries there may be a longer wait time if customs and international freight partners are required.

Are our goods safe?2020-05-21T12:00:48+00:00

We pack and transport all goods carefully and have experience in fragile and high value items.

Are you fully insured?2020-05-21T12:03:15+00:00

We have insurance for all goods carried by us. If an item is valuable we may ask that you have transport insurance and provide a copy of this to us.

Request a Callback

Fill in the form below to request a callback to discuss your move.

Moving Checklist

Take advantage of our free movers checklist to make sure you don’t forget anything along your way.

Download Checklist

HAPPY CUSTOMERS

Testimonials

John Doe

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent lectus dolor, aliquet sed maximus et, vestibulum pulvinar leo. Vivamus varius pretium fermentum.”

Jane Doe

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent lectus dolor, aliquet sed maximus et, vestibulum pulvinar leo. Vivamus varius pretium fermentum.”

John Smith

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent lectus dolor, aliquet sed maximus et, vestibulum pulvinar leo. Vivamus varius pretium fermentum.”

Read More Testimonials

Request A Free Quote

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam ac consectetur augue. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Click here